SeatGeek
Reviews and Complaints

Lousy as I never got to speak with anyone. They should refund me my $217.Felt like a scamBuyer Beware when using Sear Geek!!

I went to reorder tickets and was not able to upload at all. I want my entire refund sent to my original payment.

I need the tickets to come to my new email address and they have not fixed this issue yet. Or tried to reach out.

I was not able to use my ticket I was wondering if I could get refund. I didnt get it verify in there at all

I purchased a parking pass for $65.00 on Dec 20, 2025, for the high school playoffs through SeekGeek and ParkWiz. When I tried to use it, I was denied, and I had to spend an extra $40.00 in order to park.

I would like a refund. Please contact me.

This is the worst ever. I purchased the wrong venue, and I have not heard from anyone. The venue concert is Friday.

You cannot contact SeatGeek by phone. I tried two numbers.

The first directed me to the online support, which I had already tried. The second basically said, 'We're not interested, goodbye.' SeatGeek, I'm sure by design, makes it impossible to contact them.

I tried to resolve my issue with the online chatbot. After about 24 hours, there has been no response.

Answer your Phone and handle you upset customers , you all are bad business to allow people to buy and resell tickets for a profit . I will not do business with this affiliate Ever AGAIN

nothing yet ,be careful companies are trying to get your money without giving you customer service.it is ashame that we are now talking to robots instead og people

Keep getting the run around from the seatgeek chat bot. Unable to speak with a person to help me out while I'm standing in line with fraudulent tickets.

Spoke with Dodgers Stadium box office for help. They were able to look up the tickets and they were under someone else's name. They did not release the tickets after purchase.

So now I had to buy 2 more tickets to be able to attend the game. I have email confirming sale and bank statement.

I never got a refund and no one has reached out to me. I've been contacting them since Friday. I had to buy new tickets to get into the game!!!

Hopefully you can solve the problem on your own because theres no actual customer service. Thankfully I did.

I need help with looking at bowl tickets that I paid 440.00 for and I can't log in to see them. My contact number is 912-486-****.

Several days ago, I closed my account on Seatgeek, not knowing they still had control of the tickets that I originally tried to delist from their site. Apparently, I did it wrong.

So, after finally finding a Seat Geek support email link (there is no customer service phone), I asked what to do and was finally told by 'Karla' that I had to open up another account under a different email address, and she would work on it. Setting up a new email address was another frustrating hassle. Karla's 'working on it' took several days and all those hoops to jump through. Many links on the path gave me an error message.

Navigation on the site is therefore deplorable. So, after begging Karla again to simply get me access and release control of my tickets, she finally told me to simply go back to the original seller's website and go through their process to retrieve my tickets.

After almost an hour, I did figure out how to get control of my tickets, but I could not send them to myself, or even to the second email I'd set up. So, I sent them to my wife.

Hi,

I helped my fiancé purchase tickets for the Lions game vs. Packers, and the total was $837.20 on 11/17/2025.

The transaction went through my bank, but I never received confirmation and never received tickets. How do I get a refund on my money?

I have the card info we purchased the tickets with. My fiancé's name is Christopher Meyers.