Contact SeatGeek Customer Service
SeatGeek Phone Numbers and Emails
Toll-Free Number:
-
(888) 506-4101This number is currently not in service and simply goes to a voicemail
SeatGeek Emails:
How to Contact SeatGeek?
Most Popular Number:
| Total calls: 63 365 | Issues resolved: 656 | Last call: Dec 14, 2024 |
SeatGeek Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SeatGeek Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SeatGeek is 8885064101. 35% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as SeatGeek may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SeatGeek Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SeatGeek is 8885064101. 35% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as SeatGeek may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call SeatGeek mainly because of product/ service, request for information and refund.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact SeatGeek is hi@seatgeek.com. 68% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
SeatGeek Website:
SeatGeek Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10:00am - 8:00pm (EST)
Other Locations:
SeatGeek Sport Limited
Unit 8 Merchant Court
Monkton Business Park S.
Tyne and Wear, NE31 2EX
United Kingdom
SeatGeek ApS
Njalsgade 76
2300 Copenhagen S.
Denmark
SeatGeek Customer Service Reviews
Customer service has been ok so far.
Just waiting for response on wrong tickets being sent to me. Either correct error or reimburse me
How Good is SeatGeek's Customer Service?
Summary of SeatGeek Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SeatGeek?
Product/ Service Question:
- “Tickets were purchased with my card By somebody else who stole my identity”
- “Tix not working”
- “Can not order tickets website keeps spinning”
Request for Information Question:
- “About tickets”
- “To inquire about a ticket purchase”
- “Update my tickets”
Refund Question:
- “Refund charge”
- “Refund for my tickets”
- “Refund”
Shipping and Delivery Question:
- “Order issue”
- “Didn't receive zztop tickets but paid for them and I didn't receive order number”
- “Never received tickets”
Payments and Charges Question:
- “Billie ellish tickets are being denied at desert diamond arena”
- “Fraud”
- “Charges”
Account Question:
- “My tickets have gone to my email”
- “Account”
- “Recover parking ticket”
Activation/ Cancellation Question:
- “Cancelation”
- “Cancel order”
- “Canceled event, never got a refund.”
Return/ Replace Question:
- “Change seat location”
- “Return”
- “Seating change”
Website/ Application Question:
- “Having problems downloading tickets”
- “Have problems downloading tickets”
- “I can't download my tickets”
Cards Question:
- “I paid for tickets, 1400.00 with my credit card and have no tickets or email confirmation.”
- “Credit card was charged but the transaction didn’t go through?”
- “Credit card not accepted”
Staff Question:
- “Customer service”
- “Seat geek horrible customer service”
- “Service fee”
Employment Question:
- “I received an email from Stripe about them being the company that provides 1099’s for Seat Geek resales of season tickets. Is that legitimate?”
- “I can't find my college football tickets that were sent to me by my employer the game will be Saturday on the 26th”
- “Employment”
Other Question:
- “Tickets”
- “Buccaneers Tickets”
- “Parking pass says pending”
Compare SeatGeek Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
