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Ray K Mzy
Verified Reviewer

When will I receive my refund?

Top question

Our canceled event was Cirque du Soleil at PNC Arena in August. My last communication from you was March 21st. Thank you

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Maggie Grant
Travel Expert

According to the SeatGeek faq section, if your event is canceled, you should receive 100% of your original order back. You should also receive an email with details about your options for a refund. The SeatGeek faq states that there is no need to proactively reach out to the company customer experience team in this case.
If your event is postponed, your tickets will most likely be valid for the new date, although this will depend on the venue’s policy. SeatGeek should send you an email with details once they have confirmed the changes with the event organizer.

Joseph L Vxr

I have purchased 2 tickets for February 10th and I have not received any confirmation.please send a confirmation to my emails josephlivingston1704****@***.com.

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Caitlynn C Uck
Verified Reviewer

I sold tickets on Wednesday 5/15 when can I expect payment

I sold tickets on Wednesday 5/15 when can I expect payment. I set up my account on seat geek this morning but cannot retrieve payment

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Ellissa Wpt

How do I know that the seatgeek ticket I buy has not been double sold before I buy them

How do I know that the seatgeek ticket I buy has not been double sold before I buy them? I don’t want to drive somewhere to find I have a faulty ticket.

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ALM2
Verified Reviewer

What time can today can I pick up my tickets for Summer Smash event for Sat 6/24/23 and Sun 6/25/23

What time can today can I pick up my tickets for Summer Smash event for Sat 6/24/23 and Sun 6/25/23?/

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Oscar R Xfs
Verified Reviewer

I returned my tickets and got a promo code

I returned my tickets and got a promo code. I was expecting the money. Can I still get the money in return?

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Marae Yqh

If I used a promo code to purchase tickets and I need a refund will I get credits back or will I get...

If I used a promo code to purchase tickets and I need a refund will I get credits back or will I get nothing?

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Emmalyne Uvi

I have purchased a ticket, have a receipt but do not have a smart phone, how do I gain entry into th...

I have purchased a ticket, have a receipt but do not have a smart phone, how do I gain entry into the event?

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Linda S Lzi
Verified Reviewer

my tickets are not in my email i need to talk to someone asap this is not right its my birthday I lo...

my tickets are not in my email i need to talk to someone asap this is not right its my birthday I looking for for this concert which is todaywhat is really going on I don't trust when your not able to speak to anyone no

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Wesam Gwr

How can Canadians sell tickets back to SeatGeek

How can Canadians sell tickets back to SeatGeek? My sister bought tickets and wants to get money back but to do so she needs an American account which she doesn’t have.

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Manuel F Ial
Verified Reviewer

I need my reimbursement for my tickets of los angeles azules You never send me the tickets 4 tickets

I need my reimbursement for my tickets of los angeles azules You never send me the tickets 4 tickets

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Vanessa H Voc
Verified Reviewer

How can I get my refund?

SeatGeek messed up on my tickets to an NBA game last month. They said I would get a 120% refund.

I got refunded for my tickets then they said they would send a check in the mail for the other 20%. I haven’t received the check and it has been well over a month.

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Ricardo S Uzw

Mistake

Hello, I’m reaching out on behalf of my mom , she purchased the wrong ticket for the wrong concert that’s for tomorrow in a different city and I was wondering if she can get a refund?

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Marc D Ztu

Can I get a refund

I order tickets back in October for comedy. Then I order another tickets in December that I didn't realize is same date amd time as other ticket. So am I able to get a refund for bert kreischer tickets that I purchased???

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Kim K Nnp

I need to know why I am being charged for sports tickets I did not purchase

I am being charged $376.10 on 11/28/2022. What are you charging me for? I did not purchase sports tickets

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Jenn P Elr

Where is my money?

Hello. I bought tickets for an event for January 8th.

Turns out I couldn't go so I sold them.

So now the event has past and I still have NOT received my money for the tickets. It's past the 5 business days so.....

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Kati T Okr

How do I refund my ticket once my account is already deleted

I was trying to refund a ticket that should not have been bought, the tickets are not showing a place to refund although it said it should be able to. It was said it refunded in my account so I deleted my account to prevent and further unwanted transactions, but then it said the money was taken out of my account anyways

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Leondas N Awh
Verified Reviewer

How can I get my refund

My event was canceled, the we outside comedy show, I'm entitled to a refund but the credit card i used to purchase the tickets was canceled due to fraudulent activity and I have a different card. How will I receive my refund. Leondas Nash leonashjr77@***.com 216-235-**** Please contact me

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Aine R

How can international phone numbers be verified?

I want to sell my tickets on seat geek as my son has been taken to hospital and so I’m unable to travel to USA. I’m trying to verify my phone number but it won’t let me add in all the digits as it’s an Irish phone number. How can I verify the number?

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Larisa S Zbr

looking to purchase moulin rouge tickets

hello i was ready to purchase tickets but the tickets at check out ay they are aisle transfer tickets can i still purchase them without having any issues

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Elisha E Tgb
Verified Reviewer

Why haven't I received a confirmation email of my purchase

I bought Deon Cole tickets but I didn't receive an email confirmation but my bank message said that I purchased tickets how soon will I receive my tickets

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