SeatGeek
Reviews and Complaints

I got an email about a refund if I responded by 2 o'clock on my AC/DC ticket about not being able to attend the rescheduled date, which I did. I responded to the email that we could not attend.

Send a copy of my original receipt all before 2 o'clock. Are you gonna send any other information about what's going on? I have a copy of the original email that says we're gonna get a refund. I don't know if I want to purchase anything from here again.

Ticketmaster has customer service that you can talk to. I guess we'll wait till 10 days. It says we'll have to wait and then we'll go from there, and if we don't hear anything or my card doesn't reflect the four tickets that I purchased for the price that I purchased them at, plus all the fees, then I guess we just hire an attorney and go to small claims court.

I hope that it doesn't come to that. Have a great day.

I put in the wrong email address for the tickets to be sent to. Within minutes, I realized my mistake.

For a week, I tried every way possible to contact SeatGeek. My credit card company tried to resolve the situation. SeatGeek never responded to our correspondence and charged me for unused tickets. I'll never use them again.

Horrible business practice to never respond to any of our correspondence.

Use them at your own risk. They have lost me as a customer forever.

I can't find a single soul to help me find out whether my tickets to an event at Amerant Arena will be delivered to me in time for the AutoNation Orange Bowl Basketball Classic at noon, Dec. 13.

I purchased one ticket and a parking pass on Oct.

19 and have heard nothing. It's supposed to come from Go Tickets.

I bought 4 tickets on May 22nd for today's game and still don't have them received.. Please let me know what's going on asap

I will not buy any event ticket that is connected to GeekSeat! Never!

$270 down the drain, thats why.

I paid 23 dollars for a Kali Uchis parking ticket which was 2 days ago, and in the email, it still says it's being prepared. When I went to the event, I was told that they didn't accept parking passes from SeatGeek, just from Ticketmaster, and that my parking ticket was not valid. I had to pay another 55 dollars for the parking ticket at the event.

Very frustrating to work with SeatGeek as you can't talk to a live representative about questions you have regarding trying to sell tickets. Guess I won't use them then.

I have reached out twice, trying to get somebody to answer me. I'm trying to sell my tickets and this has been a nightmare.

I will not use this company again. I will go through Ticketmaster.

I haven't received two of my tickets for the concert tomorrow. The order I am missing is 6P2-9LGDJ77. Ten of the tickets have been received into my AXS account.

I have a credit of 734.00 and I was trying to buy tickets and it did not work. The concert is tonight.

I HAVE NEVER USED THIS WEBsite AND NEVER WILL AGAIN. REFUND MY MONEY TO MY ORIGINAL PAYMENT.

Call ended up directing me to a chat site. I need to talk to a live person to get the tickets that I need for the Thanksgiving Day game in Dallas.

Every at one time or another has issues. As I had the wrong seats at a Texans football game, they were awesome staying on top of my issue, took care of me and my girlfriend just great seats.

Thank you, SeatGeek.

Kenneth Lanni

Tried to get phone help since chat was useless on this matter. Number no longer valid. Makes no sense

I purchased 7 tickets to the game Buccaneers vs Saints and never got to go to the game. I couldn't find my tickets in the email to go.

We had friends waiting for us with the tickets, and we couldn't go in because of no tickets.

I need a refund on these 7 tickets purchased on Oct. 1, 2025.

Had a problem with buying the tickets and I couldnt get any help when I used to buy tickets for StubHub or Ticketmaster directly anytime I had a question or anything like that I wouldnt get a prompt answer with you guys. I got nothing nothing like I said totally unacceptable